Shipping Policy
Introduction
At SD Surgicals, we are committed to delivering your orders safely, securely, and in a timely manner. This Shipping Policy outlines how we process and ship medical and surgical equipment orders.
Shipping Coverage
SD Surgicals offers shipping for its products across India and selected international locations, subject to availability and applicable regulations.
- Products include surgical instruments, medical equipment, and related supplies
- International shipping availability may vary based on product type and destination
Order Processing Time
- Orders are typically processed within 7–10 business days after order confirmation
- Processing time may vary depending on product availability and order volume
- You will receive a confirmation once your order has been dispatched
Shipping Time
- Delivery timelines depend on the shipping address and destination
- Estimated delivery time is generally 12–15 business days after dispatch
- International orders may require additional time due to customs clearance
Shipping Charges
Shipping charges are calculated based on:
- Product weight and dimensions
- Delivery location
- Shipping method selected
Applicable shipping charges will be communicated before order confirmation
Free Shipping
- Free shipping may be available on orders above a specified value
- Eligibility for free shipping will be communicated at the time of order placement
- Orders below the qualifying amount will be subject to standard shipping charges
Order Tracking
- Once your order is shipped, a tracking number will be shared via email
- Tracking details can be used to monitor the delivery status of your shipment
Delivery Issues
In case of any delivery-related concerns:
- Delayed shipments
- Damaged packages
- Incorrect or missing items
Please contact us immediately so we can assist you promptly.
Contact Us
For any questions or concerns regarding shipping, please contact us at info@sdsurgicals.com